Περίληψη δημοσίευσης στο επιστημονικό περιοδικό International Coaching Psychology Review. 2018. Vol 13 (2).
Lemisiou, Miselina A. The effectiveness of person-centered coaching intervention in raising emotional and social intelligence competencies in the workplace
Background: Research has shown that top performers (10 per cent) often differ from median performersin terms of emotional and social intelligence.
Objective: The purpose of this study is to review a one-year, one-to-one, person-centered business coaching programme with the management and the production team members within an organisation, exploring the development of emotional and social intelligence skills.
Design: The research used an experimental design and applied paired t-test in pre- and post-intervention conditions, using the ESCI-360º as a measurement tool to measure changes in emotional and social intelligence over the period.
Results: The analysis showed that the intervention had a strong effect in all measures (targeted competencies, overall score, targeted versus non-targeted competencies, EI versus SI competencies) of the production team (N = 34) and a significant effect on the targeted competencies of the management team (N = 10).
Conclusions: A person-centered coaching approach can assist in the development of the levels of emotional and social intelligence competencies scores.
Keywords: Emotional and social intelligence; coaching; person-centered approach; intentional change theory (ICT).
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